Refund policy

Cancellation

• Cancelling of order isn't available through customer panel.
• In case of the cancellation / incorrect address / any other request, please reach out to support (+91 81785 86502)
• There are no cancellation charges applicable.

Return, Replacement, & Warranty

• We offer 7 days return-refund & replacement policy free of charge.
• Post 7 days, we only accept replacement requests in case of:
  • The replacement request falls under the valid warranty claim, please refer to "Limited Warranty" clause mentioned in "Terms and Conditions" page
• We will try our best to provide like for like replacement but it is subject to availability. If the same variant is out of stock, we will provide the another variant with same functions.
• Please report any damaged product received issues within 2 days of delivery—along with proof (photos / videos of unboxing!)
• Please report warranty claim cases within the warranty period along with the video proof.
• Once accepted, we'll schedule a pickup within 2 working days & ship the replacement product within 2 days of receiving the old product.
• The returned item must be similar to original condition—sealed, complete with all parts, and with the invoice.

100% Refund Scenarios

We'll offer a full refund (no deductions!) if:

• Return request is raised within 7 days from date of delivery.
• The product runs out of stock after your order.
• We're unable to deliver in the promised time plus 10 days.
• We accept your return but can't provide a replacement.
• We cancel the order for any reason.

Refund Timelines

• Refunds take 5–7 working days to show up in your account.
• Refunds will be credited to the same account you used for the purchase.
• In case of COD orders, we will return the money only in the bank account of original customer i.e. Account details should have the same name as mentioned at the time of order placing.
• A refund ID will be shared for reference. If there's a delay, your bank will have more info than we do.

Note: If you've used EMI to make your purchase, please contact your bank for EMI cancellations—we don't have access to modify those.